Our £3.8m fire door investment to improve customer safety

The safety of our customers is our priority. Last year, we inspected 9,000 fire doors in buildings we manage that are over 11m in height and invested £3.8m replacing fire doors.
Fire door
We've invested £3.8m replacing fire doors
This work was carried out as part of our fire safety remediation programme, which we launched in 2019 to ensure that our buildings comply with government safety regulations.

As part of Fire Door Safety Week, which launched on Monday (23 September), we’re also shining a light on the importance of using fire doors correctly and encouraging customers to spot faults immediately.

In 2023, research carried out by the British Woodworking Federation, as part of its Fire Door Safety Week campaign, found 57% of the UK public couldn’t spot a problem with a fire door, leading to a failure to report issues.

Tania Emery, Director of Building Safety, said: “Fire doors are one the most crucial preventative fire measures in buildings, as they can hold back fire from a home. Not only can this help to save lives, but it can also protect homes too.

“It’s important to not prop open fire doors in communal spaces, or to homes. If you spot or suspect any problems with a fire door where you live, please report it to us as soon as possible so we can investigate it and carry out any repairs where needed.”

What are fire doors?

Fire doors are designed to:

  • withstand a fire for a period of time. This is normally between 30 and 60 minutes
  • protect crucial escape routes so that people can escape the building safely
  • automatically close behind you to form a barrier
  • limit the spread of fire and smoke from one part of a building to another.
Find out what else we’re doing to improve the safety of our buildings.

Read more about Fire Door Safety Week