We’ve published our Environmental, Social and Governance report 2024

We’ve published our Environmental, Social and Governance (ESG) report 2024 and this sets our commitment to sustainability and highlights the progress we’re making to improve customers’ homes. 
A2D ESG Report 2024
We’ve published our Environmental, Social and Governance report 2024
In 2023/24, we completed 570 new homes (excluding new homes developed as part of a joint venture), with 97% of those being affordable or social housing homes (2022/23: 64%). 

This rise in proportion of affordable homes comes amid the launch of our new Corporate Strategy in 2023, which refocuses us on going back to our core roots as a housing association.  

We aim to provide value for money for our customers and this has been even more important amid the cost-of-living crisis. A2Dominion rents continue to be more affordable than privately rented homes. On average, our customers spend 45p for every £1 a private renter would pay for a comparable property.  

Improving the energy efficiency of our customers’ homes  

We continue to make positive strides to ensure our homes are warm and energy efficient. All (100%) new homes completed in 2023/24 received an Energy Performance Certificate (EPC) rating of C or above (2022/23: 99%). 

Overall, more than 80% of all our homes are rated EPC C and above, this is a marked improvement from just five years ago when the figure stood at 56%.  

To help improve the energy efficiency of our customers’ homes, we have continued to invest in cavity wall and loft insulations in more than 100 homes. We’ve also started using a range of low carbon technologies, such as standard insulation measures, new heating systems, as well as installing new windows and doors.

Reducing carbon emissions  

In 2023/24, we reported a 40% decrease in Scope 1 emissions compared with two years ago. Scope 1 emissions are those a company makes directly, for example, transport emissions when travelling to customers’ homes to carry out repairs.  

We’ve not emitted any Scope 2 emissions (those a company makes indirectly) as we purchase green electricity for our offices and communal supplies. This is generated from renewable energy sources such as wind and solar, which produce no carbon. 

Our plan to reach net zero emissions by 2050  

We’ve also published our Climate Resilience Strategy to set out our ambitions to achieve net zero by 2050.  

Through this strategy we will implement a set of measures to:  

  • Decarbonise our existing homes, aligned to our investment strategy 
  • Meet our needs for goods, services, works and utilities through ethical procurement  
  • Deliver our ambition towards net zero for new homes 
  • Transition our energy from fossil fuels for heating and transport to electric heating and transport and reducing demand for energy where possible. 
Tracey Barnes, Chief Financial Officer, said: “Our customers are our top priority and we’re continuing to work hard to put the right processes in place to deliver our vision of providing homes people love to live in.

“This ESG report is a snapshot of where we are in our sustainability journey. The work outlined in this report highlights the steps we’ve taken to improve the efficiency of our customers’ homes and provide value for money and we know there is still a lot more work to do to deliver for all our customers.”

Highlights from the report include:  

  • 97% of new homes are either affordable or social housing homes
  • 80%+ of all A2Dominion homes are rated EPC C or above  
  • On average, A2Dominion customers spend 45p for every £1 a private renter would pay for a comparable property 
  • 2,245 customers supported with their finances to claim £9.7m
  • 100% of fire inspections completed for buildings 18m or taller   
  • 100% of asbestos management surveys or re-inspections completed 
  • 99.9% decent homes compliance  
  • £12.3m generated in social value  
  • 95% building waste diverted from landfill  
  • 40% decrease in Scope 1 Emissions from 2021/22 to 2023/24 
  • 50% women on senior role shortlists  
  • 100% maternity pay for first 13 weeks. 
Read our ESG report 2024