Barrington Court resident praises service improvements following the completion of building safety works
09 August 2024
A2Dominion customer Peter Wyeth has praised the support that residents have received from colleagues during major works at one of our high-rise buildings in London.
Peter lives at Barrington Court
The works at the 74-home building in Victoria form part of our wider programme to remediate cladding at a total of 65 developments to ensure they meet new government safety legislation.
A team of Resident Liaison Officers and specialist Property and Safety Managers have been supporting customers where fire safety work is taking place.
Maaz Khan, Senior Property and Safety Manager, who is responsible for managing Barrington Court, said: “One of our key objectives is to improve customer engagement by having a weekly on-site presence.
“I have been able to speak to customers face-to-face rather than just over email, which has helped us discuss the building safety works.
“This collaborative approach has enabled our customers to have their say in decisions about buildings and their homes.”
A2Dominion customer, Peter Wyeth, spoke about the improvements they had seen in the service they have been receiving and said: “We are seeing results and benefits I never thought we’d see.
“Residents would appreciate Maaz’s standard and problem solving at A2Dominion moving forward.”
Our building fire safety programme
In 2019, we carried out inspections to identify which buildings needed recladding, as part of new safety measures introduced by the government.Although most of our buildings do not need fire safety works, we’ve created a programme to carry out essential recladding to buildings that need it, which included Barrington Court.
You can find out more about our fire safety programme on our website.
